We have put together the answers to some of our most frequently asked questions handled by our sales team.
FAQs
If there’s anything else you would like to see added here, or you have any other type of enquiry, fill in our contact form and let us know. We really value your feedback.
Simply search for a development in your chosen area to find out about upcoming events.
You’ll find opening times for all our developments and show homes featured on each of our property pages. If you’re not sure, call us for more information.
Look out for the button on each of our property pages, or just give us a call and we can arrange it.
Simply return to our homepage and use the property search tool.
Just give us a call or request a call back, and we’ll do our best to help.
When you’re thinking about what to ask when buying a house, the council tax band question is more important than you think. Why? Because it impacts the overall cost of your home each year, contributing towards your bills quite significantly. The difference in council tax could even make your decision over buying one contemporary home over another!
For instance, if a more expensive property is council band A (the lowest-costing band), but you’ve gone to view another, slightly cheaper home with a council tax band E, you might gravitate towards the more expensive property because it offers cheaper council tax bills year-round.
This question, as well as the council tax band question, is vital because you can then weigh up how much your bills will cost on average each month/year, based on these different factors and the mortgage cost per month. It’s better to have a clearer understanding of this from the get-go, so remember to ask about the property’s energy rating and note it down during your viewing.
As with the above question, asking the housebuilder who the energy supplier will be for the new build you’ll be buying is key. Because then you can look into the company, and how much energy bills with the said supplier will affect you in the future. And, you might want to switch energy suppliers once you’ve bought your new build home, so this will help you with your search for when your moving day comes around.
Once you’ve found a development you’re interested in, take a look if Show Home is mentioned in the description. Alternatively, please give the sales team a call.
You can either browse through all our incentives online, or drop into any of our developments. Our staff will be happy to go through all our incentives and if applicable will help you choose one that suits you.
It’s more straightforward to buy from Pennyfarthing Homes, but some aspects of the process can be a little different to a conventional house sale. If you want to know more, we’ve laid out all the steps in our buying guide.
Just call the relevant sales team dealing with your purchase, and they can go through all the timings of your move.
Corporate enquiries should be directed to our relevant PR Team on pennyfarthinghomespr@oraclepr.co.uk
We really want to make sure you’re happy with our service. When problems do occur, most issues can be resolved quickly by either speaking to one of our sales staff on the phone or in person. If you are not happy with the outcome, we do have a formal complaints procedure.